There are a few advanced features and configuration options that can be changed for each team. When viewing a team’s configuration, click the Advanced Settings link to make these options visible. The advanced settings are described below.

Ring Duration field -- Amount of time to ring the team before giving up and either reporting a failure to the caller or passing the call to voicemail. 

Voicemail dropdown -- How to handle voicemail for the team. Voicemail will be emailed to either the first member or no-one (voicemail disabled). 

 

Did this answer your question?